Vantix Property Solutions

My Account
Call Now 916-909-8000

Privacy Policy

PRIVACY POLICY AND TERMS OF SERVICE

Vantix Property Solutions Inc.
Effective Date: July 1, 2026
Last Updated: July 1, 2026

SECTION 1 — INTRODUCTION AND ACCEPTANCE OF TERMS

Vantix Property Solutions Inc. (“Vantix,” “Company,” “we,” “us,” or “our”), a California S-Corporation licensed by the California Structural Pest Control Board, operates vantixproperty.com (the “Site”) and provides professional pest control services throughout Placer County and the greater Sacramento area.

By accessing our Site, contacting us, or using our services, you (“Client,” “User,” or “you”) agree to be bound by this Privacy Policy and Terms of Service (“Agreement”). If you do not agree, please discontinue use of our Site and services immediately.

SECTION 2 — INFORMATION WE COLLECT

We collect the following categories of information:

Information You Provide Directly:

    • Full name, service address, mailing address

    • Email address and phone number(s)

    • Property type, size, and pest control service history

    • Payment and billing information (processed by PCI-compliant third-party processors — we do not store full card numbers)

    • Communications via contact forms, email, phone, or SMS

Information Collected Automatically:

    • IP address, browser type, device information

    • Pages visited, time spent, referring URLs

    • Cookie and tracking data (see Section 8)

Information From Third Parties:

    • Review platforms, referral partners, or publicly available sources

SECTION 3 — HOW WE USE YOUR INFORMATION

We use collected information solely for the following legitimate business purposes:

    • Scheduling, performing, and documenting pest control services

    • Generating SPCB-required pesticide application records

    • Processing payments and managing billing

    • Sending appointment confirmations, service reminders, and follow-up communications

    • Responding to inquiries and providing customer support

    • Sending promotional offers and service updates (with your prior express consent)

    • Improving our website, services, and customer experience

    • Complying with all applicable federal, state, and local laws and regulations

    • Defending against legal claims or enforcing our rights

SECTION 4 — SMS MESSAGING TERMS AND CONDITIONS

4.1 Consent to Receive SMS
By providing your mobile phone number on our website contact form and checking the SMS opt-in box, you provide express written consent to receive SMS text messages from Vantix Property Solutions Inc. at the number provided. Consent is not a condition of purchasing any service.

4.2 Types of Messages
You may receive the following message types:

    • Appointment confirmations and scheduling updates

    • Technician arrival notifications

    • Service completion summaries

    • Promotional offers and seasonal service announcements

    • General customer support communications

4.3 Message Frequency
Message frequency varies based on your service schedule and communication preferences. You may receive up to 5 messages per month during active service periods.

4.4 Rates
Standard message and data rates may apply. Contact your wireless carrier for details regarding your plan.

4.5 How to Opt Out
You may cancel SMS messages at any time by:

    • Texting STOP to 916-909-8000

    • Replying STOP to any message you receive from us

Upon receipt of STOP you will receive one final confirmation message. No further messages will be sent unless you re-opt-in.

4.6 Help
Text HELP to 916-909-8000 or contact moises@vantixproperty.com for assistance.

4.7 Carrier Liability
Carriers are not liable for delayed or undelivered messages. Vantix is not responsible for any charges incurred from your wireless carrier related to SMS communications.

4.8 Data Sharing — SMS Specific

    • Customer mobile opt-in data and consent are never shared with any third party for any purpose whatsoever

    • Mobile opt-in information is excluded from any data sharing described elsewhere in this policy

    • We do not sell, rent, or trade your mobile phone number or SMS consent to any third party

SECTION 5 — DATA SHARING AND THIRD PARTIES

5.1 We Do Not Sell Your Data
Vantix Property Solutions Inc. does not sell, rent, trade, or otherwise transfer your personal information to outside parties for their promotional or marketing purposes.

5.2 Legal Requirements
We may disclose your information when required by law, court order, subpoena, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or prominent notice on our Site.

SECTION 6 — CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

As a California-based business serving California residents, we comply fully with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

6.1 Your Rights as a California Resident

You have the right to:

    • Know — Request disclosure of the categories and specific pieces of personal information we have collected about you

    • Delete — Request deletion of personal information we have collected, subject to certain exceptions

    • Correct — Request correction of inaccurate personal information

    • Opt Out — Opt out of the sale or sharing of personal information (we do not sell or share personal information)

    • Limit Use — Limit our use of sensitive personal information

    • Non-Discrimination — We will not discriminate against you for exercising any CCPA/CPRA rights

6.2 How to Submit a Request
Submit a verifiable consumer request to:

    • Phone: 916-909-8000

We will respond within 45 days of receiving a verifiable request. We may extend this period by an additional 45 days when reasonably necessary with prior notice.

6.3 Authorized Agent
You may designate an authorized agent to submit requests on your behalf. We may require verification of the agent’s authority and your identity.

SECTION 7 — PESTICIDE APPLICATION DISCLAIMER

7.1 Service Results
Pest control services involve the management and reduction of pest populations. Vantix Property Solutions Inc. makes no guarantee of complete pest elimination or that the property will be rendered entirely free of any pest species. Results vary based on property conditions, pest pressure, environmental factors, adjacent properties, and client cooperation with pre and post-service recommendations.

7.2 Client Responsibilities
Clients are responsible for disclosing all known conditions affecting pest activity including but not limited to moisture issues, structural deficiencies, neighboring property conditions, and prior pest control treatments. Failure to disclose material conditions may affect service outcomes and limit our liability.

7.3 Chemical Sensitivity
Clients with known chemical sensitivities, respiratory conditions, allergies, or pets with special medical needs must notify Vantix prior to service. We will make reasonable accommodations within the constraints of effective pest management.

7.4 Re-entry
Clients must follow all re-entry intervals and post-application instructions provided by our technicians. Vantix is not liable for adverse effects resulting from failure to follow post-application instructions.

SECTION 8 — COOKIES AND TRACKING

Our Site may use cookies and similar tracking technologies to:

    • Remember your preferences

    • Analyze Site traffic and usage patterns

    • Improve Site functionality and user experience

You may control cookie settings through your browser preferences. Disabling cookies may affect certain Site functionality.

We may use Google Analytics or similar services to analyze Site traffic. These services have their own privacy policies governing data use.

SECTION 9 — DATA SECURITY

We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information including:

    • SSL/TLS encryption for data transmission

    • Secure payment processing through PCI-compliant providers

    • Limited employee access to personal information on a need-to-know basis

    • Regular security assessments of our systems

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorized access resulting from circumstances beyond our reasonable control.

SECTION 10 — LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VANTIX PROPERTY SOLUTIONS INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT OR OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO VANTIX FOR SERVICES IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

SECTION 11 — DISCLAIMER OF WARRANTIES

OUR SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

SECTION 12 — DISPUTE RESOLUTION AND ARBITRATION

12.1 Informal Resolution
Before initiating formal proceedings, you agree to contact us at moises@vantixproperty.com and attempt to resolve any dispute informally for at least 30 days.

12.2 Binding Arbitration
If informal resolution fails, any dispute arising from or related to this Agreement or our services shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.

12.3 Class Action Waiver
YOU AGREE THAT ANY ARBITRATION SHALL BE CONDUCTED IN YOUR INDIVIDUAL CAPACITY ONLY AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS.

12.4 Exceptions
Either party may seek emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

SECTION 13 — GOVERNING LAW AND JURISDICTION

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Placer County, California.

SECTION 14 — INTELLECTUAL PROPERTY

All content on vantixproperty.com including text, graphics, logos, images, and software is the exclusive property of Vantix Property Solutions Inc. and protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

SECTION 15 — CHILDREN’S PRIVACY

Our Site and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor please contact us immediately at moises@vantixproperty.com.

SECTION 16 — CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy and Terms of Service at any time. Material changes will be posted on this page with an updated effective date. Your continued use of our Site or services after changes are posted constitutes acceptance of the revised Agreement. We recommend reviewing this page periodically.

SECTION 17 — CONTACT INFORMATION

For questions, requests, or concerns regarding this Privacy Policy:

Vantix Property Solutions Inc.
Roseville, CA 95747
Phone: 916-909-8000
Email: moises@vantixproperty.com
Website: vantixproperty.com

© 2026 Vantix Property Solutions Inc. All Rights Reserved.